Welcome to America's Mortgage Loan

Melissa A. Henderson (Negotiator)  |  Senior Operations Analyst Office Of The Chairman – Home Retention Division   Bank Of America LA-LM ADMIN PL 800-405-0078   x 3057 Office 866-619-4249 Fax 450 AMERICAN ST Mail Stop: CA6-921-01-09 Simi Valley, CA 93065 melissa.a.henderson@bankofamerica.com Melissa Russell | Customer Advocate Office of the Chairman  (800)669-2443   extension 2809 melissa.d.russell@bankofamerica.com

Barbara Desoer  | President Home Loans and Insurance (AKA OOP) barbara.j.desoer@bankofamerica.com Mailing to OOP : Office of the Chairman - Attn: Barbara j. Desoer Home Retention Division Bank of America LA-LM ADMIN PL 450 American St. M/S CA6-921-01-09 Simi Valley, CA 93065

BAC Home Loans Servicing, LP Attn: Home Retention Division 100 Beecham Drive Suite 104 Pittsburgh PA 15205 Or BAC Home Loans Servicing, LP 390 Interlocken Crescent, Suite 310 Broomfield CO 80021 This address is for a subcontractor (Home Retention Services, Inc. - aka: Stewart Title) that's handling some of the trial period loan modifications:  Home Retention Group 9700 Bissonnet Street Suite 1500 Houston, TX 77036

100 N. Tryon St. Charlotte, NC 28255 Main Number for Loss Mitigation  -  704-386-5681   Fax: 1-704-386-6699 LoanSafe Number for Members:  1.800.846.2222   Home Retention Team in the Loss Mitigation Dept ;   716-635-7255   Number is for loss mitigation on second mortgages:   800 936 6362   HELOC Loss Mit Dept:  800-621-1044   Settle your loan mod/settle your account:   800-936-6362   Loan Mod Fax:  336-805-9566 (They are located in the corp office in N. Carolina)